Refund Policy
Refund Policy for Events at Solstice:
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At Events at Solstice, all bookings are subject to our strict cancellation and refund policy. By reserving a date, you agree to the following terms:
Deposits & Payments
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A non-refundable deposit of 30% of the event fee is required to secure your reservation.
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The remaining balance is due no later than 14 days before the event.
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A $300 refundable security deposit is due with final payment. It will be returned the Monday following your event, assuming no damages or violations occurred.
Cancellation Schedule
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60+ days prior to event: Full refund minus $500.
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30–59 days prior to event: Refund of 50% of total event fee.
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1–29 days prior to event: No refund.
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Minimum loss for any cancellation is $500.
Please Note:
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Cancellations must be made in writing or in person (voicemail cancellations are not accepted).
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Postponements are considered cancellations.
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Bookings made within 14 days of the event date are non-refundable.
Force Majeure
If a government mandate prevents us from operating (e.g., COVID-19 restrictions), we will offer a postponement within 18 months, but no refunds will be issued.